Frequently Asked Questions

General FAQ’s

  • Yes, we provide free, no-obligation quotes for all our services. Contact us today to schedule your free assessment.

  • Absolutely! Re-grouting enhances appearance, prevents water damage, increases tile lifespan, and improves hygiene.

  • We prioritise client satisfaction through attentive customer service, transparent communication, and our commitment to beat any written quote for comparable services.

  • Most standard projects can be completed within a day, depending on the size and complexity.

  • Elite Grout brings 8 years of hands-on experience to every project, ensuring expert service and high-quality results.

  • After a 24-48 hours drying period, your newly re-grouted surface is ready for use. You will be advised if the area needs longer.

  • Elite Grout proudly serves the Gold Coast and surrounding areas.

  • We use high-quality epoxy grout for superior durability and water resistance, ensuring long-lasting results for your tiled surfaces.

  • Yes, we provide warranties on all our services for your peace of mind.

Shower/Bathroom Specific FAQ’s

  • In many cases, yes. Our experts use non-invasive techniques whenever possible to minimise disruption.

  • Most standard shower repair or re-grouting projects can be completed within a day, minimising disruption to your daily routine.

  • We recommend a professional inspection every 1-2 years to catch any issues early and avoid extensive repairs.

  • Generally, wait 24-48 hours for proper drying and curing. Your technician will advise you if this time varies

Splashback Specific FAQ’s

  • Absolutely! Splashback re-grouting not only enhances the appearance of your tiled areas but also prevents water damage and improves overall hygiene.

  • Most standard splashback re-grouting projects can be completed within a day, depending on the size of the area.

  • After splashback re-grouting, we recommend waiting 24 hours before using the area to allow for proper drying.

Balcony Specific FAQ’s

  • Most standard balcony repair projects can be completed within 1-2 days, depending on the extent of work required.

  • Generally, wait 24-48 hours for proper drying and curing. Your technician will advise you if this time varies

  • Elite Grout specialises in balcony repair through expert tile regrouting and sealing. We focus on restoring water tightness and preventing future damage to your property.

  • We recommend a professional inspection every 1-2 years to catch any issues early and avoid extensive repairs.

Pool Specific FAQ’s

  • The time to re-grout and repair a pool area varies depending on the size and condition of the space. Most projects can be completed within 1-3 days.

  • We typically recommend waiting 24-48 hours after pool area re-grouting and repair to allow for proper curing of materials before using the pool.

  • We recommend inspecting your pool area annually and performing necessary re-grouting and repairs as needed. Expansion joints should be replaced every 5 years.